Who we are

This website, www.dedication-service.co.za, is owned and operated by Dedication Service Solutions (Pty) Ltd, trading as Dedication Service Solutions (“we”, “us”, “our”).

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Purpose of this Privacy Notice

This Privacy Notice explains how we collect, use, store, and protect your personal information when you visit our website or otherwise provide us with personal data.

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What personal information do we collect?

We may collect and process some or all of the following personal information:

• Information you provide when applying for a role, whether through an online job platform, email, in person, video interview, or any other method

• Personal details such as:

  • Full name

  • Email address

  • Physical address

  • Telephone number

  • Date of birth

  • Qualifications, skills, experience, and employment history

• Video recordings where a video interview feature is used

• Records of communication if you contact us

• Information relating to your progress through any recruitment or hiring process

• Website usage and traffic data, including technical information about your device

 

How do we use your personal information?

Website usage

When you browse our website, we may use cookies and similar technologies to collect:

• Information about how you use our website (standard internet log information)

• Information about your device, including IP address, operating system, and browser type

 

This information is used to:

• Maintain and improve website performance

• Ensure website security

• Manage and administer our website

 

We do not use this information to personally identify you.

The lawful basis for processing this information is our legitimate interest in managing and securing our website.

 

How long do we keep your information?

We retain personal information only for as long as is reasonably necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

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Who do we share your information with?

We may share personal information with:

• Service providers who assist us in operating and managing our website

• Clients, where you apply for employment through our Job Seeker services and have provided explicit consent for your information to be shared

All third parties are required to handle your personal information securely and in accordance with applicable data protection laws.

 

Information you voluntarily provide

You are not required to provide personal information simply by visiting our website. If you choose to use our “Contact Us” feature or otherwise communicate with us, we will use the information you provide to:

• Respond to your enquiry

• Communicate with you in line with your expectations

• Obtain professional advice where necessary

• Comply with applicable legal and regulatory obligations

The lawful basis for this processing is our legitimate business interests and, where applicable, legal compliance.

 

Your rights

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Regulator of South Africa

 

Contact us

All questions, comments, or requests regarding this Privacy Notice or your personal information should be directed to:

info@dedicationondemand.co.za